Privacy Policy

Enjoy Erica Art Studio ("we", "us", or "our") operates the website www.enjoyericaartstudio.com (the "Site"). This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or engage with our services.

Information We Collect

• Personal Information: When you interact with our website or make a purchase, we may collect personal information such as your name, email address, billing address, shipping address, phone number, and payment details. This information is necessary for processing orders and providing customer support.

• Communication Data: We may collect data when you communicate with us through email, online forms, or other channels. This may include information such as your name, email address, and the content of your communication.

• Website Usage Data: We automatically collect certain information about your device and browsing activity when you visit our website. This may include your IP address, browser type, operating system, referring URLs, pages visited, and timestamps.

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small files stored on your device that enable us to recognize your browser and remember certain information. You can manage cookie preferences through your browser settings.

How We Use Your Information

• Order Processing: We use your personal information to process orders, facilitate payments, and fulfill purchases. This includes communicating with you about your order status and shipping updates.

• Customer Support: We may use your information to provide customer support, respond to inquiries, and address any issues or concerns you may have.

• Marketing and Promotions: With your consent, we may use your contact information to send you marketing communications, such as newsletters, special offers, and promotions. You can opt out of receiving marketing emails at any time by following the unsubscribe instructions included in each email.

• Website Improvement: We analyze website usage data to improve our website's functionality, user experience, and content. This helps us better understand how visitors interact with our site and make enhancements accordingly.

• Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, or enforce our website policies.

Data Sharing and Disclosure

• Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and providing other services. These service providers are contractually obligated to use your information only for the purposes of providing services to us and are prohibited from using or disclosing your information for any other purpose.

• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred or disclosed as part of the transaction. We will notify you via email or prominent notice on our website of any change in ownership or control of your personal information.

• Legal Compliance and Protection: We may disclose your information when required by law, legal processes, or government requests, or to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

• Access and Correction: You have the right to access, update, or correct your personal information stored in our database. You can do this by logging into your account or contacting us directly.

• Data Portability: You have the right to request a copy of your personal information in a structured, machine-readable format.

• Opt-out: You have the right to opt out of receiving marketing communications from us by following the unsubscribe instructions included in each email.

• Deletion: You can request the deletion of your personal information from our database, subject to certain exceptions such as legal obligations or legitimate business purposes.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your data.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information from our database.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions, concerns, or complaints about our Privacy Policy or data practices, please contact us at info@enjoyericaartstudio.com.